About Our Guest: Lucy Reed has been starting businesses since she was a kid, from the lemonade stand she opened in her parent’s driveway at age 10 to the dog walking business she started while in college. She created GigMine because she was inspired by the growth of the sharing economy and wanted to make […]
Closing a sale takes a lot of work, and it can be tempting to think of the moment the deal is done as the final goal. Yet for a lot of businesses, the key to success isn’t simply completing sales, but building long-term relationships with customers who can be counted on to return. These long-term […]
If you’re in business long enough, I guarantee you’ll experience it. But my question for you is… how will you manage it so that you don’t lose a customer? Yup. I’m talking about customer service snafus. Last week before my three-day event, Unleash Your Incredible Factor, I experienced five (5) of them. Yes, five. On […]
