Incredible One Enterprises, LLC is an award-winning business transformation company headquartered in Newark, Delaware that offers high-level coaching programs that specializes in helping service-based business owners leverage and scale high performing companies through combining spiritual principles with business growth strategy and consulting around brand messaging, marketing, sales, operations and talent optimization so that they build generational wealth. The company’s CEO is an author, speaker and consultant who is an inspiring, award-winning entrepreneur who has built a company doing what she loves. This is a positive, energetic and FUN business and we are looking for an individual with the personality and commitment to excellence to match! 

We’re looking for a full-time operations manager to join our Operations team and support all of our company’s operations.  This role will play an integral part in helping our entire company and team operate with grace and ease and prevent friction in our internal operations.  

If you are a natural problem solver, project manager, innovative, enjoy multi-tasking, detail oriented and love to create and refine systems, we’d love to see you apply! 

This role currently reports to the CEO and has a unique opportunity to directly impact the day-to-day operations of the company and team through coordinating all of our marketing, sales and client service initiatives.  

In this role, you’ll partner closely with operations, sales and client success teams to identify opportunities to improve, come up with creative solutions and be a resource for all members of our team and clients.  The ideal person for this role loves to identify areas for improvement and provide innovating solutions.  They are an early adopter of new technology, have a knack for automations to save time, love solving problems for other and are a people person who genuinely enjoys being a resource for and supporting others.    

The primary objective of the operations manager is to efficiently and effectively manage concurrent projects ensuring that all deliverables are met and tasks stay within scope, within budget and on time.  You’ll be spearheading each project and managing up, down and across the company to ensure that everything needed is received as needed by the project plan that you create. 

The Operations Manager must thoroughly understand all aspects launching products, services and holding live events, as well as managing affiliates and joint venture partners in the coaching and consulting industry.  The OM will manage teams of various sizes and track KPIs and progress towards projected project goals.  

Responsibilities:  

Operations: 

  • Leading weekly team meetings 
  • Delegating and assigning tasks to team members based on skillsets required for project 
  • Coordinating tasks and following up to ensure completion within the timeframe specified 
  • Promptly responding to questions from team related to the launch or project 
  • Developing affiliate and joint venture relationships to expand launch awareness 
  • Test/QA deliverables created by the team (opt in, sales pages, email sequences, etc) 
  • Collect, analyze and report project metrics 
  • Coordinate with Social Media Manager for Ad KPIs 
  • Coordinating with Video Brand Strategist to plan, manage and release the launch of videos  
  • Establish and document new procedures to support team in becoming more productive and efficient 
  • Identifying podcasts and influencers for CEO to partner with to expand her platform 
  • Develop initial Project Plans for internal projects and continue to update the plan as the project progresses. 
  • Monitor progress and ensure benchmarks and metrics for success are clearly defined. 
  • Accountable for day-to-day contact with team with proactive and empathetic communication. 
  • Handle multiple internal projects, priorities and deadlines and see the project through. 

Here’s what you need to have/be to excel in this position: 

  • A positive attitude based in a foundation of abundance 
  • Passionate about changing lives and making a positive difference in the world 
  • A shared commitment to the philosophy and the big “why” behind what I do 
  • A team player willing to go above and beyond 
  • Excellent communication skills (verbal and written) and a cheerful disposition 
  • Strong organizational, analytical, decision making and project management skills 
  • At least 2 year’s experience in a project management or operations management role 
  • An energetic, eager, smart and personable/passionate personality 
  • Detail oriented and motivated to get a lot done in a day 
  • You are able to get a clear grasp of our goals and vision and play an integral role in supporting the achievement of them 
  • Take direction well and enjoys being part of a team 
  • Be available to work nights and weekends during a launch a few times a year 
  • You use discretion, good judgment and take the initiative to learn what you need to perform your role with excellence 
  • You can pull all the necessary and concrete details out of our fast moving, creative team and turn them into tangible steps and structure 
  • My favorite color is clear with splashes of purple 
  • Proficient with Word, Excel, PowerPoint, Outlook 
  • Proficient with Apple Products and Mac Operating Systems 
  • Tech Savvy and familiar with the following software: Google Apps, Drop Box, Social Media, Teamwork PM, WordPress, Optimize Press, Wishlist Member, Zoom, Infusionsoft, Hello Audio, Thrive Cart, Deadline Funnel, Bambee, Zapier, Airtable,  
  • Is willing to learn how to use new software tools to make job easier 
  • You’re a whiz at planning and organizational details – nothing gets by you 
  • You are flexible and ready to do whatever it takes to get your job done with excellence 
  • You are an excellent project/task manager – you make sure things get done on time by you 
  • You learn fast, think fast and thrive in a fast-paced environment with the need to meet many deadlines 
  • Must be comfortable communicating with clients and partners via telephone, email or in person. 
  • Want the flexibility to work from home with an amazing company with a huge mission! 
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment verification documentation upon hire.  
  • Want the flexibility to work from home with an amazing company with a huge mission! 
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment verification documentation upon hire.  
  • Event planning experience a plus 

Our Ideal team member is 

  • Interested in personal development 
  • Is extremely reliable and operates consistently in integrity 
  • Possesses strong writing, researching, organizational skills 
  • Creative, self-motivated and detail-oriented 
  • Ready to learn quickly 
  • Familiar and proficient with technology 
  • Strong with inter-personal skills and the ability to communicate effectively 
  • Committed to enhancing their skills and adding value 
  • A rock star who completes tasks correctly, on-time and with excellence 

Commitment 

This is a full-time employee position, 40 hours per week.  

We are looking for a dependable, reliable team member who will happily go above and beyond to help the company grow. You will have the luxury of working from home.   

About Incredible One Enterprises
Incredible One Enterprises is an award-winning high-end business transformation company where we help our clients leverage and scale businesses that serve them financially and spiritually. 

Since 2011, we have helped hundreds of small business owners grow their service-based businesses. As our company grows, we are continuing to build a diverse team filled with the skills and talents to keep us a company in a lane all our own.  At Incredible One Enterprises, you’ll have the opportunity to take initiative and make an impact on the lives of our team and clients from day one.  

We believe that all lives can’t matter until Black Lives Matter.  We support and edify LGBTQIA+ rights and we actively invest in and work to build an equitable, inclusive company from the inside out. We encourage you to apply if you share those values and want to work with a company with a dynamic diverse team and clients.  

Our Values 

  • Spirituality 
  • Significance 
  • Community 
  • Transparency 
  • Disruption 
  • Results 
  • Excellence 
  • Equity 

Benefits:
We are committed to having a team that is able to live their best life.  Some of the ways we do this is through offering innovative benefits to our full-time employees.  For full-time employees our benefits package, which kicks in following a 90-day probationary period includes: 

  • Competitive salary 
  • Two weeks paid vacation (accrues over first year with company) 
  • 12 paid company holidays 
  • Healthcare stipend 
  • Retirement plan with employer match 
  • Unlimited reimbursement for professional and career development books 
  • In person and virtual team retreats throughout the year 
  • Annual bonus based on company profitability and time with company (available after one year of employment) 
  • Remote work  
  • And more.  Our goal is to be an amazing company to work for, so we are constantly making sure that we are implementing new benefits and perks for our team.  

Successful applicants must complete a skills assessment, strengths assessment, reference check and background check.   

***************TO APPLY****************  

Complete the job application here: https://form.jotform.com/ioellc08/job-application 

This job description is not all-inclusive and certain activities, duties, or responsibilities may be required of the employee as needed. 

 

 

 

 

We believe that Black Lives Matter and support the LGBTQ+ community. We encourage people of various identities, abilities, orientations, and backgrounds to apply to work with us. We are an equal opportunity employer.